Shipping Policies
Thank you for shopping with us! We strive to deliver your orders promptly and safely. Please review our shipping policy below to understand how we handle your shipments.
Processing Time
- Orders are processed within 2-7 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed the next business day.
Please note: Delivery times may vary depending on your location and external factors such as carrier delays or weather conditions.
Shipping Costs
- Shipping costs are calculated at checkout based on the shipping method and destination.
International Shipping
- International delivery times vary by destination and customs clearance.
- Customers are responsible for any customs fees, duties, or taxes imposed by their country.
Order Tracking
- Once your order ships, you will receive a confirmation email with a tracking number.
- You can track your order status via our website or directly through the carrier’s tracking page.
Address Accuracy
- Please ensure your shipping address is accurate and complete.
- We are not responsible for delays or lost packages due to incorrect or incomplete addresses.
Lost or Damaged Packages
- If your package is lost or arrives damaged, please contact us within 7 days of delivery.
- We will work with the carrier to resolve the issue and, if necessary, send a replacement or refund.
Contact Us
If you have any questions about shipping, please contact our customer service team at:
Email: info.streetly@gmail.com
Phone: 06/70/594-8940